Our Response to COVID-19
LightGuard Systems Partners and Customers:
By now, we’re sure you have received messages from many of your business partners and suppliers regarding the COVID-19 outbreak. This situation is unprecedented and we are pulling together as a society to find ways to mitigate risk and slow the spread of the disease. LightGuard Systems has put several measures in place to ensure the safety of our partners and employees while providing un-interrupted Legendary Customer Service to you, our customers.
- To support social distancing, on Wed, March 18, 2020 we began transitioning to working remotely, with the exception of our warehouse, which will be operating in a reduced capacity to meet shipping obligations. Consequently, we will expect to fulfill all orders steadily, however there may be slight delays. Please be patient as there may be differences in our abilities to be as responsive as you have come to rightfully expect with our legendary Customer Service.
- To further ensure the safety of our customers, we continue to employ best practices with concern to sanitization and hygiene by wiping down equipment prior to packing it, and treating exterior boxes and containers in the same manner.
- Customers are reminded and encouraged to access sales via phone at (707) 542-4547 and via email at [email protected], or [email protected], submit payments on orders, and receive prompt technical product support.
- Our Contact Us form is also a valuable asset to help you reach us for price quotations, product questions, and support.
As the market leader in traffic safety technology solutions, we want to assure you we are very well prepared to handle your orders and inquiries in our temporary new normal.
Our very best to you and your families,
The LightGuard Systems Family